Privacy Policy
We care about your privacy
At FlologPharma, your privacy is part of how we care for you. Your information is protected and used only to give you safe, reliable pharmacy services.
Your trust matters to us. At FlologPharma, we are committed to protecting your personal and health information. This Privacy Policy explains the types of information we collect, how we use it, and the steps we take to keep it safe.
Information We Collect
1.1 Personal Information
We may collect both sensitive and non-sensitive data, which may include but may not be limited to:
Identity data (name, date of birth, ID)
Contact data (email, phone number, address)
Health data (prescriptions, allergies, medical history, medication history, consultation history)
Payment data (billing information)
1.2 Non-Personal Information
Usage Data: How you interact with our services (pages visited, links clicked, time spent).
Device Information: Device type, IP address, browser type, operating system, and device identifiers.
Location Information: General location (via IP) or precise data if you enable location services.
1.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to improve your experience. Cookies help us remember your preferences and deliver personalized content. You can manage cookie preferences through your browser settings, though some features may not function properly if disabled.
How We Use Your Information
Flolog Pharma collects and processes your information to:
2.1 Provide Services
Process and deliver pharmaceutical products and services.
Connect you with licensed pharmacists.
Provide customer support and resolve service-related issues.
Manage and maintain your account.
2.2 Improve and Personalize Your Experience
Analyze usage to enhance functionality and performance.
Personalize recommendations, content, and communications.
2.3 Marketing and Communications
Share promotional offers, newsletters, and service updates (with your consent).
Collect feedback and conduct surveys to improve our services.
2.4 Legal and Security Purposes
Comply with tax, regulatory, and legal obligations.
Prevent, detect, and respond to fraud or security risks.
Enforce our Terms of Service and protect our rights.
How Long We Keep Your Information
We retain personal information only for as long as necessary to provide our services and meet legal obligations. When retention is no longer required, we securely delete or anonymize your data.
How We Keep Your Information Safe
We apply industry-standard security measures, including encryption, access controls, and regular monitoring to protect your data. While we take every reasonable precaution, no system is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on applicable law, you may have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your data, subject to legal obligations.
Restrict or object to how your data is processed.
Withdraw consent for optional processing activities, such as marketing.
You can exercise these rights by contacting us (see below). We will respond in line with data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page, and significant changes may be communicated directly to you.
Contact Us
If you have questions, concerns, or requests about this Privacy Policy or how we handle your information, please contact us at:
FlologPharma
Email: support@flolog.co
Phone: +234 703 749 5356
Office: Benin City, Edo State, Nigeria
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